Let’s talk, book a demo.

Dedicated support isn’t an add-on — it’s the foundation Cassivo is built on. Call us, email us, message us. You’ll get through to someone who knows your setup.

Book a demo

A 30-minute walkthrough mapped to your operation — markets, retail, hospitality or warehousing.

30 minutes

Tailored · Honest · No pressure

Schedule below

Call sales

Talk to someone now. Good for quick questions, urgent migrations and getting straight to the point.

+61 (03) 8000 0000

Mon–Fri · 8am–6pm AEST

Call now

Email us

Detail-heavy questions, RFPs, security reviews and procurement. We reply within one business hour.

[email protected]

Reply within 1 business hour

Send an email

Tell us about your operation.

A few short questions so we don’t waste your time on the call. We’ll come back with a walkthrough tailored to your industry, a clear implementation path and honest answers on what doesn’t fit.

WHAT YOU GET

  • A 30-minute walkthrough tailored to your operation
  • Honest answers on what fits and what doesn’t
  • A clear implementation path and rough timeline
  • No follow-up spam — we don’t drip-feed nurture

OTHER WAYS TO REACH US

Sales

+61 (03) 8000 0000 · Mon–Fri 8am–6pm AEST

Email

[email protected]

Support hours

Mon–Fri 8am–6pm AEST · on-call after hours for go-lives

Office

Melbourne, Australia · remote team across AU

Dedicated support isn’t an add-on. It’s the foundation.

Everything that makes a business survive is the right system AND the support behind it.

01

Direct access

Call us, email us, talk to us — you get a real person who knows your setup.

02

Implementation support

We guide you through every step of setup, migration and go-live — not just docs.

03

Custom configuration

When your business has specific needs, we build the custom gates and workflows.

04

Ongoing partnership

Not just onboarding — continuous optimisation and support as you grow.

Common questions.

Quick answers to the things people usually ask before a demo. Don’t see yours? Send a note — we’ll come back the same day.

Email a question

Most single-location go-lives run 2–4 weeks from kickoff: data migration, configuration, role-based training and a supervised first day on the floor. Multi-location chains and custom workflows scale from there — we’ll quote it accurately on the demo call.

Yes — we’ve migrated from Square, Lightspeed, Toast, Cin7, MYOB RetailManager and a long list of bespoke spreadsheets. Products, contacts, open orders and history all come across; balances reconcile to the cent.

Yes. Invoices, bills, credit notes and bulk payments sync to Xero in real time. Daily banking reconciliation by payment method gives you a clean net total to match in your bank feed.

Cassivo is Australian-built. GST/BAS reporting, tax-inclusive and tax-exclusive flows, 5-cent cash rounding, ABN verification and MMCS are all in the platform — not add-ons.

Most single-location go-lives run 2–4 weeks from kickoff: data migration, configuration, role-based training and a supervised first day on the floor. Multi-location chains and custom workflows scale from there — we’ll quote it accurately on the demo call.

The platform ships with the depth most businesses need. When you have something specific — a particular receiving gate, a unique pricing rule, an industry process — we build it as a custom configuration. That’s the “made to work for you” part.

Cloud-hosted, encrypted at rest and in transit. 2FA, 9 granular roles with manager PIN approvals, full audit trail on every transaction and adjustment, and compliance-ready channels for sensitive data uploads.

Yes — that’s the whole point. Ongoing partnership, continuous optimisation, the same people answering your questions. Not a tier 1 ticket queue, not a chatbot, not a help article.

Pricing depends on industry, modules and implementation scope. We’d rather give you accurate numbers after a 30-minute call than a misleading website figure. No hidden fees — what we quote is what you pay.

Built here. Supported from here.

Cassivo is designed for how Australian businesses actually operate — GST/BAS, cash rounding, ABN verification, MMCS, CHEP and Loscam. Our team is in Australia. Our customers are in Australia. The call you make goes to a real person, in your time zone.

AU

HQ · Melbourne

AEST

Sales & support hours

100%

Australian team

5 cities

Customer footprint